PT

Welcome to ecpay, a platform operated by Editora Cubo – Cubo Multimídia LTDA, registered under CNPJ 05.140.236/0001-47.

ecpay is used for the management and collection of fees, editorial services, publications, books, scientific articles, APCs, and other payments related to the activities of Editora Cubo and its clients.

Our commitment is to ensure the integrity, transparency, and security of the personal data of users, payers, authors, institutions, clients, and other individuals who use the platform.

This Privacy Policy applies to interactions carried out through ecpay and digital services associated with its operation.

By accessing and using ecpay, you acknowledge and agree to the practices described in this policy.

Definitions

• Personal Data means any information that identifies or may identify a natural person.
• Sensitive Personal Data means information related to racial or ethnic origin, religious beliefs, political opinions, health, genetic or biometric data, among other data provided for by law.
• Processing of Personal Data means any operation performed with personal data, such as collection, recording, storage, use, sharing, alteration, or deletion.
• Data Protection Laws means the rules applicable to the processing of personal data, including the Brazilian General Data Protection Law — LGPD, Law No. 13,709/2018.

Data Collected and Reasons for Collection

We collect and process the following types of personal data:

• Information provided by you: first name, last name, CPF, CNPJ, institution, country, email address, telephone number, physical address, billing data, data required for the issuance of tax documents, and any other information provided when using ecpay or contacting our support team.
• Billing-related information: amount, currency, service description, journal, article, book, project, institution, billing status, payment status, receipts, and transaction history.
• Payment information: selected payment method, payment confirmation, and data required to process the transaction. ecpay does not store full credit card data, which is processed directly by specialized payment service providers.
• Automatically collected information: IP address, browser type, device used, date and time of access, pages visited, access origin, and information about your interaction with the platform.
• Support information: messages sent, questions, requests, support records, and communications related to billings or contracted services.

Use of Cookies and Tracking Technologies

ecpay may use cookies and similar technologies to improve the user experience, ensure the operation of the platform, strengthen security, and understand how the services are used.

Types of cookies used:

• Essential cookies: required for the operation of the platform, including navigation, security, session identification, and payment processing.
• Performance and analytics cookies: used to understand how users access and use ecpay, allowing technical and operational improvements.
• Functionality cookies: allow the platform to remember user choices and preferences, when applicable.
• Security cookies: help prevent unauthorized access, fraud, abuse, and unauthorized use of the platform.

Purposes of Data Processing

The data collected is used to:

• Provide, operate, maintain, and improve ecpay;
• Generate billings and process payments;
• Identify payers, authors, institutions, journals, books, articles, or services related to the billing;
• Send notifications about billings, payments, receipts, confirmations, and pending issues;
• Issue invoices, receipts, financial reports, and related documents;
• Carry out financial, administrative, and accounting reconciliation;
• Provide support to users, clients, institutions, and payers;
• Prevent fraud, unauthorized access, and misuse of the platform;
• Conduct internal analyses to improve processes, security, and user experience;
• Comply with applicable legal, tax, regulatory, contractual, and judicial obligations.

Sharing and Transfer of Personal Data

We may share your personal data in the following circumstances:

• With institutions, journals, publishers, associations, scientific societies, or clients responsible for the billing, when necessary for payment identification, tracking, and reconciliation;
• With payment service providers, banks, card operators, financial platforms, and intermediaries required to process transactions;
• With technology, hosting, security, technical support, and platform maintenance providers;
• With administrative, financial, tax, accounting, or legal service providers;
• To comply with legal, regulatory, tax, or judicial obligations;
• To protect the rights of Editora Cubo, its clients, users, payers, and the public;
• In the event of corporate restructuring, merger, sale, or transfer of assets, provided that privacy and data protection obligations are respected.

Data sharing will be limited to what is necessary for the provision of services, operation of the platform, and compliance with applicable obligations.

Links to Other Websites and Services

ecpay may include links or redirects to external websites, payment platforms, institutions, journals, third-party services, or digital environments that are not controlled by Editora Cubo.

When accessing these environments, you will be subject to their respective privacy policies and terms of use. We recommend reading those policies before providing any personal data.

Editora Cubo is not responsible for the privacy practices of third parties operating outside its controlled environment.

Rights of Data Subjects

You have rights regarding your personal data, including:

• The right to confirm the existence of personal data processing;
• The right to access the personal data being processed;
• The right to request correction of incomplete, inaccurate, or outdated data;
• The right to request anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
• The right to data portability, when applicable;
• The right to obtain information about the sharing of your data;
• The right to object to data processing, when applicable;
• The right to withdraw consent, when processing is based on consent.

To exercise these rights, please contact us at info@editoracubo.com.br.

Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes described in this policy.

We may also retain data for the period required to comply with legal, tax, accounting, regulatory, and contractual obligations, as well as for fraud prevention, audits, and the regular exercise of rights.

After this period, the data may be deleted, anonymized, or retained when there is a legal basis for its preservation.

Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, loss, alteration, improper disclosure, or destruction.

These measures may include access control, activity logs, encryption, monitoring, backups, permission restrictions, and the use of specialized security and infrastructure providers.

However, no system is completely secure. In the event of a relevant security incident, we will take the appropriate measures and make the necessary communications in accordance with applicable law.

Changes to this Privacy Policy

This Privacy Policy may be updated periodically to reflect legal, technical, operational, or commercial changes.

The most current version will always be published on ecpay or in a digital environment indicated by Editora Cubo, with the date of the last revision.

We recommend that you review this policy regularly to stay informed about how we protect your personal data.

Contact

If you have any questions, requests, or concerns about this Privacy Policy or the processing of personal data on ecpay, please contact us at: info@editoracubo.com.br

We are committed to resolving matters related to the privacy and protection of personal data of our users, clients, payers, and partners.

Last updated: June 2026.